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November 21, 2013
No. 322 Expeditionary
Combat Support Squadron
personnel at RAAF Base
Tindal are playing an impor-
tant part in maintaining a continuous
improvement (CI) culture.
Several important projects have
been delivered this year, thanks to the
proactive CI committee and enthusias-
tic and motivated 322ECSS members.
Commanding Officer 322ECSS and
Tindal's Senior ADF Officer, WGCDR
Mark Larter, said he was pleased with
the way personnel had initiated a num-
ber of self-help projects.
"322ECSS is leading the way in
improving our working and commu-
nity environments," WGCDR Larter
"We are trying to improve what we
can on a self-help basis. The positive
relationships I have with other military
and civilian senior base executives
allows my committee and me to work
closely with them to find out not only
what needs to be done, but what can be
The main warehouse at Tindal has
undergone significant changes this
year, initiated by the Supply Services
team. The changes are aligned with CI
and focused on processes, workplace
structure and improving teamwork.
relocation of bulk stores to a less
prominent area of the warehouse;
the removal of racking and rede-
signing the previous racking spaces
to provide a safer work environment
for staff in the removal of stores
the creation of single stock locations
for bulk items;
the implementation of a more robust
receipt and despatch area, including
segregated inwards stores lines to
focus on 'first in, first out' princi-
renaming bin locations across the
the creation of a segregated bulk
transit area for stores requiring relo-
painting office space and warehouse
floors by members.
OIC Supply Services FLGOFF
Jessica Greenaway said the self-help
methodology had required staff input
and ownership of change, which had
resulted in efficiencies and cost sav-
"Under the guidance of FSGT Paul
Fraser and CPL Cath Fitzsimmons, the
clothing store has also implemented
significant changes this year," she said.
"Stock holdings and office
space were reorganised and 'mini-
mum -- maximum' stock levels were
reviewed and revised, initiating more
efficient automatic orders of dwindling
and high-turnover stock."
Small team projects such as the
Stock Location Verification Program
also provided personnel at the lower
ranks with the opportunity to be men-
tored by supply supervisors.
FLGOFF Greenaway said the small
team projects were used to monitor
Self-help pays off at Tindal
LOOKING GOOD: From left, FLTLT Jason Rixon and SGT Teresa Hayne show the storage area of No.
322 Expeditionary Combat Support Squadron's main warehouse to Commander Combat Support Group
AIRCDRE Timothy Innes and WOFF Kylie Willmot.
Photo: LAC Terry Hartin
the progress of outstanding projects
on whiteboards in the training room,
where goals and timelines were intro-
duced and discussed at section meet-
"While there have been many items
ticked off the 'to-do' list, there are still
improvements to be made," she said.
The changes are helping the section
be more productive.
"This means we can provide a more
efficient service for visiting squadrons
and lodger units on base," she said.
"We are continually working on
maintaining high morale within our
own workforce and this is aided by
working smarter so we can get more
done each day.
"This productivity has a positive
effect not only on our section, but our
stakeholders as well."
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