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June 20, 2013
Air Force Improvement
IN recognition of its ongoing
improvement program, the Training
Aircraft Systems Program Office
(TASPO) PC-9/A Sustainment Team
has won the Air Force Improvement
(AFI) Team of the Year Award for
The award recognised TASPO's
contribution towards continuous
improvement, demonstrated through
a "one team" reform approach com-
prising Systems Program Office
members, Air Training Wing, Airflite
and Pilatus to deliver its success.
Director General AFI AIRCDRE
Adam Brown presented the award
to the team during a visit to RAAF
Base East Sale in late April.
He said the award provided an
opportunity to recognise the great
work that units were doing to
improve Air Force.
"Through their willingness to
question how they operate as a sys-
tems program office and change how
they do things, TASPO has estab-
lished a reputation for excellence,"
AIRCDRE Brown said.
"The next generation of lead-
ers being developed within the unit
are now experiencing a better way
of doing business and effective
improvement leadership. This, in
conjunction with the generation of a
positive change culture, will assure
PC-9/A Sustainment Support
Manager SQNLDR David Burns said
the involvement of the RAAF Base
Williams AFI team was crucial in
helping the sustainment team focus
on key future challenges.
"The initial AFI sessions helped
us to realise that the Strategic
Reform Program (SRP) challenge
required us to create a different inter-
nal mind-set," SQNLDR Burns said.
"Rather than requesting more
resources as a fall back, innovation
and continuous improvement were
required in order to achieve PC-9
operational outcomes while also
meeting the SRP targets."
With the support of Air Force
Training Group and the Williams
AFI team, TASPO ran a number of
activities focused on efficiency and
waste reduction which targeted key
processes within logistics and engi-
PC-9/A Weapon System Manager
Gail Carvolth said the results exceed-
"Engaging with our local AFI
team has been very fruitful," she
said. "Through their facilitation we
ran a number of activities that con-
sistently yielded a saving of 30 per
cent or more. The manner in which
the activities were run also helped
TASPO staff build up the confidence
and competence to run their own
In 2012, TASPO held a major
activity looking into Deeper
Maintenance arrangements with
major partners Pilatus Australian
Design Office and Airflite.
SQNLDR Burns said that in the
12 months since that activity, PC-9A
deeper maintenance times had
reduced by more than 35 per cent.
"I am very pleased with the col-
laborative way the stakeholders
approached the problem," he said.
"The results are a significant step in
stabilising serviceability and restor-
ing a healthy maintenance stagger to
the ageing PC-9 fleet."
SQNLDR Dallas Haggarty, of Head-
quarters Combat Support Group (HQ
CSG), has taken out the 2012 BAE
Systems Australia Air Force Improvement
Leadership Award for his efforts in
implementing CSG's Combat Support
AIRCDRE Adam Brown and Steven
Drury from BAE Systems Australia pre-
sented the award to SQNLDR Haggarty
at RAAF Base Amberley on May 29.
"The leadership shown by SQNLDR
Haggarty in successfully engaging a
large workforce in taking on a substantial
program of reform is to be highly com-
mended," AIRCDRE Brown said.
"His work has underpinned CSG's
efforts to significantly improve airbase
Combat Support Domain program
director Stephen Mallett said the key
activities undertaken by SQNLDR
Haggarty included process mapping of all
airbase functions around Australia and the
promotion of a continuous improvement
culture within CSG units.
"Under the leadership of SQNLDR
Haggarty, the CSG airbase workforce
embraced the challenges over the year,
executed Air Force Improvement initia-
tives and implemented a robust continu-
ous improvement culture," Mr Mallett
said.SQNLDR Haggarty said receiving the
award was a surprise and an honour.
"I was very pleased to receive such
an award for my efforts, though I see any
achievement I may have made as part of
our overall team effort," he said.
95 per cent rate of
effort across fleet
per cent of the
stakeholders in the
The reforms set a
for others to follow
rather than estab-
lish best practice in
an existing model.
Office outputs with
Air Training Wing's
ties and established
iours across the
entire "value chain"
that delivered SPO
Combat Support Group
reform leader rewarded
"Working with my colleagues in the
CSG Program, the AFI team based at
Amberley and our strategic partners,
KPMG, has made achieving success that
As part of BAE's sponsorship of the
award, SQNLDR Haggarty will be placed
with a BAE improvement section for a
"This will be a fantastic opportunity
to see how industry addresses some of
the same challenges we face at CSG,"
SQNLDR Haggarty said.
"In return, I hope to be able to share
some of the lessons we have learnt in the
last few years with BAE."
In addition to the award, he also
received a CAF Commendation in recog-
nition of his efforts at CSG.
Innes, left, and Steve
Haggarty on being
awarded the 2013
BAE Systems Air
Photo: LACW Jessica de
AWARDED: DG Air Force Improvement AIRCDRE Adam Brown presents Training Aircraft Systems
Program Office PC-9 Sustainment Team's Gail Carvolth and SQNLDR Dave Burns with the Air Force
Improvement Team of the Year Award for 2012.
Photo: SGT Kirk Peacock
Application of principles in the
analysis and execution phase
to ensure a standardised AFI
approach is adopted across all
Development of continuous
improvement repository to cap-
ture improvement opportunities
and conduct analysis across all
Capture of 800 improvement
opportunities resulting in the ini-
tiation of 26 priority improvement
opportunities across all airbases
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