Home' Air Force News : February 16th 2012 Contents 11
February 16, 2012
Air Force Improvement
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FOUR members at 37SQN were award-
ed Air Force Improvement Gold Coins
by CAF AIRMSHL Geoff Brown when
he visited RAAF Base Richmond in De-
SGT Greg Van Esveld and CPL
Vikram Nayak were recognised for
their outstanding work in the research,
assessment and implementation of
improvements to the planning and pro-
duction management procedures for
C-130J Phased Servicings.
And LACWs Elise Burbidge and
Amanda Gray were recognised for
efforts to improve the processes in
37SQN Equipment Section (see below).
Reliably completing the C-130J
Phased Servicings on time has improved
a long-term problem for 37SQN.
SGT Van Esveld said: "By formal-
ising our planning regime, improving
our processes and using a visual man-
agement system to manage our work,
we've been able to reduce the number
of aircraft in Phased Servicing from an
average of three to two, making an addi-
tional C-130J available for operations."
Phased Servicings are a routine
maintenance and inspection required
throughout the life of the C-130J.
A backlog of Phased Servicings was
impacting the number of Hercules avail-
able for tasks. Factors which affected
this were a combination of a continuous-
ly changing aircraft modification (MOD)
and Special Technical Inspection (STI)
status, and a lack of management and
planning tools for servicings.
Software tools are now used by
the cell to forecast the needs of future
Phased Servicings and track information
on each aircraft.
CPL Vikram Nayak said: "We're now
using Microsoft Project to chart the pro-
gress of each aircraft so we can see where
we are in the stages of a servicing.
"This means we can quickly pull up an
easy to read servicing plan that includes
the current MOD and STI configuration,
carried forward unserviceabilities, and
other work required to be carried out dur-
ing a particular servicing.
"Having this information ahead of
time means we can now make a list
for the spares that we will need for
each upcoming servicing, so we have
them ready to go. This has given us
more 'time on tools' as we don't have
to wait for the spares to be delivered
during the servicing."
WHEN LACWs Elise Burbidge and
Amanda Gray were given the opportu-
nity to improve the processes in 37SQN
Equipment Section, they jumped at the
The section was experiencing issues
with the timely completion and quality
of stocktakes and discrepancy investi-
gations, which meant that they did not
have a clear picture of the total items
owned by the unit.
Working with the Air Force
Improvement team at Richmond,
LACWs Burbidge and Gray engaged
their colleagues as well as senior offic-
ers and airmen in designing and imple-
menting the improved processes.
"We mapped our current state, and
went ahead and identified the waste
within our stocktaking processes,"
LACW Gray said.
"There used to be 170 SCAs (Supply
Customer Accounts) to manage, so
bringing them together was a huge
"The new processes we have imple-
mented have meant we now have a
As a result of the improvement
project, maintenance teams are now
able to complete servicings quicker,
with a greater scope for the work they
do. This means reducing the need for
more scheduled maintenance in the
future, as it has been completed during
the phased servicing.
The Air Force
recognise the work
of individuals whose
performance has led
to significant improve-
ments in either their
workplace or the wider
The Gold Challenge
Coin can be awarded
by CAF and the
Silver Coin can be
awarded by DCAF, Air
Head of Aerospace
Systems Division and
Director General Air
Awarding of the
occurs at the instiga-
tion of the officer
awarding the Coin.
From left, SGT Greg
Van Esveld, LACWs
Elise Burbidge and
Amanda Gray and
CPL Vikram Nayak
display their CAF Gold
Coin and certificate.
Photo: LAC Chris Hall
Equipped for cutting waste
much more accurate picture about items
owned by the squadron and their current
37SQN CO WGCDR Mark
McCallum praised the LACWs for their
work. "The professionalism and eager-
ness to contribute to improving their
workplace has been really impressive,"
"To have two of our most junior
members leading the way in improving
our Air Force is fantastic."
Phases 1 and 2 of the project have
been completed and have resulted in
significant improvements in logistics
processes, the team's work life bal-
ance, and morale within the Equipment
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