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May 26, 2011
Check the fine print
Remediation Task Force, estab-
lished by the Government in
February last year, is making
headway into reducing the num-
ber of errors related to the pay-
ment of salary and allowances,
but is urging Defence personnel
to remain vigilant to protect
themselves from being overpaid
Some members have been
underpaid by thousands of dollars
while many more have been over-
paid, according to audits. Figures
for April show, however, that the
number of new salary recovery
cases identified declined in the
month from about 1.5 per cent of
total salary payments to 0.9.
Director of Payroll
Improvement Wendy Farnham is
encouraging all personnel to take
responsibility and ensure their pay
details are correct.
"We are having some success
in reducing the number of errors
but there is a long way to go. What
we're trying to do is encourage
ADF members to be more aware
of their responsibility and be pro-
active in monitoring their pay, "
Ms Farnham said.
"Every fortnight we have a
large number of new issues identi-
fied with people saying, 'I don't
think I should be getting that'. If
something doesn't look right, they
should be asking questions."
Many pay errors occur when
personnel are proceeding on or
returning from overseas deploy-
ment, or are relocating within
Three staff members from the
Payroll Remediation Team, which
was established within Defence
Support Group, have deployed to
the United Arab Emirates to help
deployed staff minimise the prob-
lem. Their presence is boosting
payroll administration oversight
for personnel in the MEAO.
Ms Farnham said her team
was working with stakehold-
ers throughout Defence to make
improvements across military pay-
roll processes ahead of the planned
overhaul of the ADF payroll sys-
tem as part of Project JP2080.
"Our focus is looking at how to
improve the current processes by
improving forms and minimising
red tape and unnecessary steps in
the process," she said.
"At the same time we maintain
a clear vision to support our mem-
bers and not cause them additional
stress by making sure there are no
problems with their pay."
For more information about payslips
or to inquire about any payslip item,
call your supporting administrative
staff, the nearest Customer Service
Centre in your location or 1800
DEFENCE (1800 333 362). If you are
a shift worker or posted overseas,
you can email email@example.com.
au. Members on deployment are
to contact their Theatre Personnel
YOUR payslip is made up of a number of
sections. Payslip headings differ between
PSS and SVA, so PSS headings are
included here in brackets.
The Payslip Header Information
and Pay Account Balances (Net Pay
personal details, including your bank
account number and categorisation;
pay date, what pay period it is and any
The Outstanding Balances (Pay
Account Balances) section includes pay
in advance, suspended pay, and any
overpayments being recovered.
Fortnightly Pay and Allowances
Earnings is perhaps the most important
You should check the details here as
they show your continuing fortnightly pay
and allowance entitlements, including:
uniform maintenance allowance;
The Fortnightly Deductions section shows
the amounts coming out of your pay:
superannuation, either MSBS or
married quarter rent;
living-in accommodation, utilities,
recovery for any salary-related items
such as system debts, bond advances
and relief trust funds.
Know your payslip
TAKE A CLOSER LOOK: Personnel should check whether their
payslip's details are correct.
Photo: LAC Bill Solomou
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