Home' Air Force News : May 12th 2011 Contents 19
May 12, 2011
ADF members who supervise Aus-
tralian Public Service (APS) person-
nel can seek confidential advice and
support through the Employee Assis-
tance Program (EAP) and Managers'
Uniformed managers who have
APS personnel in their teams often
find that supervising civilians means
following different procedures to
those used when managing ADF
For this reason, the Managers'
HotLine is available to provide a
confidential telephone consulting
service designed specifically for
managers, including ADF supervi-
sors of APS employees, who require
practical advice about issues they are
facing in the workplace.
It is manned by psychologists
experienced in dealing with organisa-
tional and people management issues
and is accessible 24 hours a day,
seven days a week.
The Managers' HotLine is a con-
fidential and secure resource that can
help managers deal with:
employees with personal issues
or an employee who is underper-
conflict between two employees
or between the manager and an
an employee who is suspected of
alcohol or drug abuse;
employees who are not coping
with change; and
The EAP provides early interven-
tion on a range of issues, including
Support all hours PREPARATIONS are well under way
for the introduction of the revised MEC
(Medical Employment Classification)
system in July.
A range of implementation strat-
egies are in process including an
improved Defence instruction, training
package for health-care workers and a
rewrite of policy documents.
The overhaul of the system is
designed to better reflect the needs of
today's ADF health requirements and
will include a revised five-tier system
from the old four tiers, as reported in
Air Force News on March 17.
Information provided by Joint
Health Command (JHC) said the
revised structure had clearly deline-
ated deployable and non-deployable
categories with a number of new MEC
sub-classifications within each level.
The overarching personnel policy
that directs the MEC system -- DI(G)
PERS 16-15 -- is currently processing
through Defence Legal.
JHC is finalising the policy and
procedures to support the transition of
the revised MEC system by the time
DI(G)PERS 16-15 is released.
A comprehensive training pack-
age to support the revised system is
being prepared and will be in place
well ahead of the implementation date
to ensure that all ADF health person-
nel are trained and familiar with the
track for July
stress management, relationship and
family problems, work-related con-
cerns, bereavement, and financial or
legal issues, by offering free access
to professional counselling services
for APS employees, their managers
and their immediate family.
Emergency counselling servic-
es are also available to assist with
traumatic or crisis situations and are
accessible either by phone or a face-
ADF supervisors of APS person-
nel are encouraged to make their
staff aware that the EAP is available
all hours and is used by hundreds of
APS employees every month.
Members of the ADF experienc-
ing similar problems can contact the
All Hours Support Line -- a confi-
dential telephone support service for
ADF members and their families that
is available 24 hours a day, seven
days a week.
WHO TO CALL
Managers' HotLine: 1800 451 138
All Hours Support Line: 1800 628 036
Employee Assistance Program: 1300 366 789
HERE TO HELP: ADF members
who have APS staff can seek
support through the Managers'
HotLine. Photo: CPL Aaron Curran
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